Managed Services

Ericsson Broadcast Services Interactive Demo provides a deep understanding of our offerings, capabilities and operations in an attractive and creative way. Our main message is “Transforming for Efficiency. Enabling agility.” The demo is composed of three parts, the Globe, Walk through Broadcast Operation and Case Stories.

CE Management – the Health Check Questionnaire iPad App

The Health Check Questionnaire is an application that will give an indication of how mature your client is when it comes to management of its customer experience. Use it as an icebreaker to start a discussion on how address this area.

The Managed end-to-end network performance demo is intended to be used at events and in customer meetings. It includes the following sections - Special event handling, Customized Optimization, Traffic Management, End-to-end quality and engineering dashboard.

Experience Centric Managed Services model is designed to meet operators' evolving expectations for managed services, especially when it comes to ensuring customer satisfaction

This demo shows you how to combine our competences to get a best-in-class customer experience. It covers the following areas - Experience Centric Managed Services, Customer Experience Management Solutions, Business Innovation, Culture & Behaviours and Value Assurance

The purpose with this tool is to increase awareness and knowledge of our Managed Services capabilities and to describe the tools, scale and skills of people in our global Network Operations Centers.

It is built around a virtual tour consisting of ”Our global network” and “step inside the GNOC “. In addition, you will find four scenarios and films.

With Ericsson Managed Services for wireline and converged operators Ericsson brings decades of expertise to every wireline managed services agreement. We are equally skilled at handling network transformation, migration and integration as we are at conducting operations, maintenance and management.

This Demo is to be used at events and in customer meetings to describe the offering.